Testimonials

Here’s a sample of reviews we have received on our Facebook Page

  • The team at McMaster and Heap is the best ever. Everyone is wonderful. Caring, patient, skillful, knowledgable, current, inclusive, friendly. Thank you to Steve and Michele and all. Our pets are family. Thank you so much for your wonderful care. I’m super grateful for the care you give to my precious Saffy. Hx
  • our 14 year old pug/Chihuahua bob had cataract surgery in February, after going blind through diabetes. we were recommended to see Steve from our vet in Dunedin. Steve was very professional in our dealings with him, nothing but open and honest. going through with the cataract surgery was the best decision we have ever made. Steve has given our dog back his love of life with full enjoyment and cheekiness. Steve gave as the chance to see our wee dog get back to his old self, which we did not think was possible again. we would highly recommend Steve and his amazing staff, though to be honest Steve is a true MIRACLE WORKER how do you find the words to describe someone like that? we would like to thank Steve and his team for the care, compassion and utmost professionalism they show in treating bob, and dealing with us. Steve thank you for changing bobs life, and giving us our dog back
  • Our Alfie had cataract surgery 4 weeks ago he has recovered so well he is back to his old self. Thank you Steve for all your help.
  • We have had our beloved dog Dozer there twice over the last 2 years and Steve and his fantastic team have performed nothing short of miracles on him. Best place to be when he isn’t well and we don’t mind driving 300 km to get there for the best service and piece of mind. Thank you
  • Thank you so much to all of the lovely vets and nurses who looked after Alfie so well, he is back to his old self and enjoyed his visit for his check up today especially loved seeing Lola who seemed to be watching over him when he was sick. Thank you again for all you did to get our precious wee boy well again.
  • I first went to these amazing vets when they first started their practice. The care and attention that was given to my four dogs was without doubt the BEST. I have had dogs for over forty years and have had many vets in the UK and Australia, but the love and care they received from all the wonderful,staff at this caring clinic was something truly amazing. I would like to think that this letter would get printed and when it comes to awarding STARS….without doubt I give the. Five and a Half Big Ones. From a very grateful animal lover.